IMPORTANT
For Christmas Hamper Referrals please visit our Christmas Page:
Referral Process
Our referral process for foodbank provision throughout the year, provides a quick and safe way for referring agencies to refer clients to food bank. Below is a form to complete which allows us to gather the information we need to continue the process.
The process increases efficiency by allowing referring agencies to quickly complete this step without the need for a phone call or email conversation.
Once you have made your referral you will receive an automatic acknowledgement via the email address you give us. Upon receipt you need to tell the client to attend the next available session. You will only be contacted by phone if there is an issue with the referral. The client will receive a text to advise them of the referral.
Who can refer someone to food bank?
We work with lots of professional organisations who refer clients to us. All clients attending food bank must have a referral.
If you need a referral, you can contact, for example, your housing association, GP, support worker or school, and if none of these apply, the Local Support and Prevention Team on 0345 678 9078.